NO EXCHANGES ARE AVAILABLE UNLESS IT RESULTS FROM AN ERROR ON OUR END (this includes sizing issues, we have made efforts to display accurately the sizes of products. It is the customer's responsibility to choose the correct size). (There are no refunds once products ship out, it is the receiver's responsibility to use a secure residence to get their orders).

IN CASE OF A REFUND THE PROCESS TAKES 1-3 BUSINESS DAYS.
ERRORS MUST BE IDENTIFIED WITHIN 7 DAYS OF RECEIPT OTHERWISE YOUR ORDER WILL NOT QUALIFY FOR A REFUND OR EXCHANGE. (REFUNDS DO NOT INCLUDE SHIPPING FEE)